Product Recall

Protect Your Business with Comprehensive Product Recall Insurance

At Dixon’s Insurance, we understand that product recalls can be one of the most challenging and costly events your business may face. Whether it’s due to safety concerns, manufacturing errors, or malicious tampering, a recall can damage your reputation, disrupt operations, and lead to significant financial losses. That’s why we offer Product Recall Insurance, designed to provide peace of mind and robust financial protection for your business.

Why Do You Need Product Recall Insurance?

A product recall can happen to any business, regardless of size or industry. From food and beverage companies to manufacturers, the risks are real. Here are some scenarios where our Product Recall Insurance can make all the difference:

  • Unintentional Errors in Production : Mistakes happen, even with the best quality control processes in place.
  • Malicious Tampering : Including both physical and cyber-related threats.
  • Government Actions : Be prepared if an official authority enforces or recommends a recall.
  • Negative Publicity : Safeguard your brand from media reports alleging product safety issues.

Without proper coverage, these situations can cripple your business. But with our Product Recall Insurance, you’ll have the support you need to manage the crisis effectively.

What Does Product Recall Policy Cover?

Comprehensive policies includes multiple sections to address various aspects of a recall event. Here’s what you can expect:

1. Product Recall Costs

Insurers will reimburse you for costs associated with recalling an insured product due to:

  • Unintentional Errors : Manufacturing or software development mistakes that result in bodily injury or property damage.
  • Government Actions : Official authorities enforcing or recommending a recall.
  • Malicious Tampering : Including both physical and cyber-related threats.
  • Negative Publicity : Media reports alleging your product has been altered and poses a risk.

2. Rectification Costs & Business Interruption

If a recall impacts your day-to-day operations, we’ve got you covered:

  • Premises Rectification Costs : Cleaning, repairs, and recalibration of machinery and facilities.
  • Product Rectification Costs : Reworking, remanufacturing, or replacing recalled products.
  • Business Interruption : Compensation for lost sales during the indemnity period.

3. Crisis Services & Rehabilitation Costs

Managing a recall requires more than just financial resources—it demands strategic communication and recovery planning:

  • Pre-Event Investigation Costs : Identifying whether a recall is necessary.
  • Crisis Communication Costs : Public relations, legal advice, and operational coordination.
  • Rehabilitation Costs : Advertising and promotional activities to rebuild trust after a recall.

Key Benefits of Our Product Recall Policy

  • Tailored Coverage : We work with you to ensure the policy aligns with your specific needs and risks.
  • Comprehensive Support : Access to expert response consultants who guide you through every step of a recall event.
  • Financial Protection : Reimbursement for investigation, storage, transportation, labor, and disposal costs.
  • Reputation Management : Tools and resources to mitigate negative publicity and restore customer confidence.

Detailed Coverage Breakdown

Product Safety

Policies typically cover recall costs as a direct result of any unintentional error during the production process of an insured product that would result in bodily injury or damage if used as intended.

Product Guarantee

Policies cover recall costs as a direct result of any unintentional error during the production process of an insured product that would result in the product failing to perform if used as intended.

Government Actions

Policies cover recall costs as a direct result of an official authority enforcing or recommending a recall of an insured product on the basis that the product is likely to result in bodily injury or damage if used as intended.

Software Product Safety

Policies cover recall costs as a direct result of any unintentional error during the software development process for an insured product that would result in bodily injury or damage if used as intended.

Malicious Product Tamper

Policies cover recall costs as a direct result of the malicious tampering with an insured product, other than malicious tampering caused by a cyber peril, that would result in bodily injury or damage if used as intended.

Cyber Malicious Product Tamper

Polices cover recall costs as a direct result of the malicious tampering with an insured product caused by a cyber peril, that has resulted in the product causing bodily injury or damage when used as intended.

Product Extortion

We cover reasonable sums necessarily incurred as a direct result of product extortion, including payments made to meet the extortion demand, response consultant costs, and security guard services.

Negative Publicity

We cover recall costs as a direct result of any media report alleging an insured product has been maliciously altered and would result in bodily injury or damage if used as intended.

Premises Rectification Costs

We cover reasonable sums necessarily incurred during the premises rectification period for cleaning, repair, and recalibration of machinery and facilities.

Product Rectification Costs

We cover reasonable sums necessarily incurred during the indemnity period for reworking, remanufacturing, or replacing recalled products.

Claims Preparation Costs

We cover professional fees to determine the amount of loss of sales covered under INSURING CLAUSE 2 (SECTION C only).

Pre-Event Investigation Costs

We cover reasonable and necessary investigation costs incurred to identify if a product recall event has occurred.

Crisis Communication Costs

We cover reasonable sums necessarily incurred for public relations, legal advice, and operational coordination provided by response consultants.

Brand Rehabilitation

We cover reasonable sums necessarily incurred for advertising and promotional activity of an insured product that has been subject to a product recall event.

Get a Quote Today!

Don’t wait until it’s too late—protect your business now with Dixon’s Product Recall Insurance. Our team is here to help you assess your risks and customize a policy that fits your unique needs.

Get A Quote

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